Privacy Policy

Last updated: August 2026

1. Information We Collect

When you interact with our website or services, we may collect the following types of information:

• Contact information you provide through our forms, including your name and email address
• Service preferences and inquiry details you submit when requesting information
• Technical data such as browser type, device information, and IP address collected automatically when you visit our site
• Usage data including pages visited, time spent on pages, and navigation patterns

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our services
• To process bookings and manage workshop registrations
• To fulfill custom orders and commissions you request
• To improve our website functionality and user experience
• To send service-related communications when necessary

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent, which you may withdraw at any time
• Performance of a contract or to take steps at your request before entering into a contract
• Our legitimate interests in operating and improving our business, provided these do not override your rights
• Compliance with legal obligations to which we are subject

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business, bound by confidentiality obligations
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of others

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to two years unless you request earlier deletion.

6. Your Rights

Under applicable data protection laws, you have the following rights:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data under certain circumstances
• The right to restrict or object to processing of your data
• The right to data portability where applicable
• The right to lodge a complaint with a supervisory authority

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your information.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: ul. Zabłocie 23/5, 30-701 Kraków, Poland